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I have been using INGO Money for a year now religiously depositing 2-3 checks a week, with no issues what so ever. None of the checks deposited bounced, and none of them were disputed.

I have paid the 20% fee with no complaint because of the convenience they provide. Then September 29th came. After completing a job my client paid with 3 checks one for the labor, the second for overages, and the other for supplies. I deposited the supplies check $200.00 on the 28th no issues.

Funds available in less than 10 minutes. On the 29 I tried to deposit the final 2 checks one for 300, the other 400 dollars. Both checks were declined so I continued to try through out the night. When INGO opened I called, the excuse they gave was they could not contact the check writer to verify.

I provided INGO with his number, and I called him to let him know what was going on. I then went on to deposit the 2 checks again. DECLINED AGAIN! I know INGO spoke with my client because he called me to let me know he spoke with them.

So I tried again. DECLINED! I call INGO I get the rep to put me into contact with the supervisor I had been working with before. He got into contact with the verification manager she told him that my checks would not be approved ever because she was not satisfied with my clients answers he provided.

This left me stranded in Mesquite Nevada with no money, no food, no water or drink, no way to escape the heat, and out of gas. They cashed a check that was written by the same person 24 hours before I deposited the other 2 the first check of the series there wasn't an issue with that check why was there one with the other 2?!

No answer to that question the verification team manager should be fired and she should be dropped off in the middle of a desert for 16 hours no food, drink, or shelter. If she dies oh well because she tried to kill me!

Reason of review: Order processing issue.

Location: Ogden, Utah

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