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Top Question
#65569

How can I Cash my check now.

I deposited my check, wanted, then they said approved and not funded until I write VOID across check. I did then they said check is decline and account closed. What do I do?

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Answer:
by #1997962

According to the Ingo Money help section, to deposit a check you should follow these steps:
  • Sign in and tap 'Cash a Check' Take a photo of the front and back of your check.
  • Choose WHEN you want your money.
  • Choose WHERE you want your money.
  • Submit your check for review.

You should be able to access your money the next business day after the deposit is approved.

by #2003833

What if you payed the fee to have it ready within 10 minutes?And all it says is ready to process split in to ways?and NOBODY ANSWERS MY CALLS ON THE NUMBER ABOVE OR MY EMAILS?

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Question:
#69803

What does the code D99103 mean.

Tried cashing a check online and got this code

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Answer:
by #2069032

Unfortunately, I have been unable to discover what this code means. All I can tell you is what happened to me: I received that same code multiple times after attempting to cash a check. It always came with a message stating my account was on "hold". After I emailed them, I was told my account was actually closed and would not be reopened. Perhaps that's what the code means.

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Question:
#66819

WHY decline this check.

Cashed 600 stimulus on Paypal and tried to cash 1400 one and it's declined. Called customer service and said technical issues try again tomorrow so I did and says no already tried. What a joke

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Answer:
by #2003488

Unfortunately, Ingo Money does not provide any information about possible reasons why they can decline your check on the company website. Please contact the Ingo Money customer care team for assistance. You should be able to reach out to them:
  • via the live chat at ingomoney.com.

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Question:
#66422

how can i cash my stimulus check.

please help!

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Answer:
by #2001606

According to the Ingo Money faq section, you should be able to cash your stimulus check via the Ingo Money app. There should be no deposit hold if your check is approved and your account is funded.

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Question:
#66396

Why does it say ready to process? Does that mean I can go to money gram and get it?Trying to get my money from money gram and I don't no what ready to process means

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Answer:
by #2001610

Unfortunately, Ingo Money does not provide any information about what the ready to process status means on the company website.
However, according to the MoneyGram help section, the money is typically ready for pick up in as little as 10 minutes after the transfer is submitted.
To get more information about the Ingo Money services, please contact the Ingo Money customer care team:

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Question:
#63098

How can I resubmit a voided check.

Trying to resubmit my check now that I wrote void on it it will not allow me

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Answer:
by #1985434


According to the Ingo Money faq section, if you need to resubmit your voided check, you should call Ingo Money at (229) 276-3990 or chat with the Ingo Money representative at ingomoney.com.

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Question:

My email is wrong can you fix it.

Are you open on Saturday

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Answer:
by #1977218


If you need any assistance, you may contact IngoMoney Customer Service:
  • via the company social media networks;
  • via the chat-based option on the company website.

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Question:
#59362

What does it mean when it says my check is in process.

0 symbols (min 100)
Answer:
by #1967224

Unfortunately, ingomoney.com does not provide any information about check processing. It is only stated that all checks approved for funding are transferred to a bank for processing.
For further assistance please contact Ingo Money Customer Service:
  • via the company social media networks;
  • by mail to
    Ingo Privacy Officer 11545 Wills Road Alpharetta, Georgia 30009 United States

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Question:
#56095

Can I transfer money from my indigo credit card to PayPal.

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Answer:
by #1949280

According to the PayPal help section, you can use the Ingo Money Cash a Check service in the PayPal app following these steps:
  • log in to your PayPal mobile app;
  • tap More at the bottom of the home screen;
  • tap Cash a check;
  • you should be asked to set up a PayPal Cash Plus account (if you don't have a PayPal Cash Plus account already);
  • enter the check amount, take a picture of the front and back of your endorsed check with your mobile device;
  • tap Next;
  • select how quickly you want to have access to your money;
  • click Confirm.

It usually takes a few seconds to review a check for approval, although it can take 3-5 minutes and in rare circumstances, up to an hour to verify enough check information to approve your check.
If your check is approved, you’ll be prompted to write 'VOID' across the front of your check and submit another photo showing it has been voided. Do not write 'VOID' on your check until you are prompted to do so after you receive confirmation that your check was approved.
Once finalized, you should see a confirmation page verifying the amount of the credit and when the money will be available in your PayPal Cash Plus account.

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Question:
#45475

What does it mean when status says new and i have a tran number.

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Answer:
by #1893095


Unfortunately, ingomoney.com does not provide any information on what “status new” mean. However, you may always contact Ingo Money customer service by phone at (229) 276-3990.

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