After you send them all of your information they are unable to verify your identification and the app freezes. They make you trust that the app deleted your information.
I entered my social, linked my paypal, accepted random terms, and got nothing in return. I spoke with customer service and it was just a bunch of prewritten responses that didnt answer any questions. They violated their own terms and possible need to be investigated by the authorities. I attached a picture of my interaction with customer service.
They were very vague and may possibly only need to say the app dosn't freaking work at all.
Why do they even have customer service if they cant accept basic information. This company needs to be shut down.
Product or Service Mentioned: Ingo Money Mobile Application.
Reason of review: Poor customer service.