Product: Ingo Money Check Deposit Clear all filters (34 of 34 reviews match)
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But when you go to deposit your check, they reject it, then give you a list of possible reasons but don't tell you why. After multiple try's to fix, I finally called "customer service" Accept, there is no way to talk to a live person. If you try to use live chat on...
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Ingo Money Check Deposit
#1106391
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There are of course rules that you need to follow to deposit the check, but I always make sure they are made out correctly, check the date, etc... The identity verification when I first opened my account was fairly simple and straightforward - I expect this level of...
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4.2
Product
Ingo Money Check Deposit
I liked
  • Ease of using the app
I didn't like
  • Having to pay a fee to get your money in minutes
#1106178
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I don't have ingo account but, I were using the Western Union Netspend prepaid app which it have mobile check load that leads to Ingo Money. When I load the check it said approve. Then it said final step is to write void on the check and take a picture with the word...
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1.0
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Ingo Money Check Deposit
#1106154
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Ingo Money - Ingo is terrible! Horrible customer service
1/1

Ingo Money - Ingo is terrible! Horrible customer service

#1095134
1.0
Details
They cut off my mobile check deposits from my NetSpend account without warning or explanation. Took 5 days to get a response from their customer service only to get a generic reply with no explanation. I terminated my Netspend account since I refuse to use any service that is associated with INGO money
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Ingo Money - Pissed off

#1092644
1.0
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I had been using ingo for months with no issue. Then I tried to deposit a check that I received and they tried to accuse me of theft. I wasn't aware that there was anything wrong with the check I tried to deposit. I called customer service and told me nothing was wrong. Why can't use my service
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Ingo Money - Terrible

#1080752
I have been using ingo for years and today they refused my payroll check now i cant get anyone to cash it because they have you write void on the check. I cant even speak to a live person. Pissed off
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Ingo Money - Check wont go through

#1078130
Tried to mobile deposit check... Wouldn't let me now I'm stuck with a voided check and no money. Need to be contacted ASAP. 3212798575
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Ingo Money is a horrible company! I got my paycheck on a Saturday night and the banks were closed until Monday. I decided to use Ingo Money to deposit my check onto my Rush card. I uploaded my check and I was told it was approved but I had to write Void on my check and...
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Anonymous

Same thing happened to me my check is good for 180 days and they accepted it told me to write void and then didn't accept it because they don't cash checks over 90 days old .....

1.0
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Ingo Money Check Deposit
#1099909
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I just got a new rush card and I tried to do a mobile check deposit and it was declined saying they couldnt verif my identity. So rush card tells me to contact them to resolve the issue. So i call them and they tell me that with the info sent to them from rush card...
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1.0
Product
Ingo Money Check Deposit
I liked
  • It seemed perfect at first
I didn't like
  • Can not use the card for intended purposes
  • I did not get a reason for declined check
  • Wont accept checks no customer support
#1095552
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Is there anyone that actually works for this company? NetSpend gave me Ingos number to call for my issue, The app submitted a check numerous times leaving me unable to deposit any checks "Account on Hold due to Check Processing" yet there is no option to actually SPEAK...
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Ingo Money Check Deposit
#1090566
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I had a $1,300 check that they accepted then claimed my financial institution "rejected" the deposit. While it took a month to resolve, they earned all my float. Combine that with thousands of other "rejections", that is a ton of float they are skimming. How do I get...
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1.0
Product
Ingo Money Check Deposit
I liked
  • It seemed perfect at first
#1084413
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the answers I got were chatted back with little interest in solving the problem. At this point I could have mailed a paper check and it would have been cashed by now....so much for technology. The people contact is still what makes most companies successful...INGO will...
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Ingo Money Check Deposit
#1083126
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After submitting a check via the Rush Card app connection, I was informed I needed to submit a copy of my government identification (front and back) as well as take a picture of myself to immediately submit. I received an email stating my check submittal was not...
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1.5
Product
Ingo Money Check Deposit
#1057341
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How was I supposed to know the check I had received was not good? I just deposited like I was told to by them. When I found out by my friend who gave the check that she had made a mistake. I called this company up to make sure it'd be ok. I was told to wait until the...
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1.1
Product
Ingo Money Check Deposit
#1056881
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