Tried to deposit a check but they say they cannot verify identity. I gave them all my correct personal information, have a bank account but wanted to use my prepaid card for business expenses to keep it in one place.
I spoke with customer service in chat on their website. They had me hold while they "checked my account" but still the same response, that they can't verify my account. Looking at other reviews I'm probably lucky they didn't verify mine.
It does make me nervous that they have all my personal information now. I wish I hadn't even tried the service due to the fraud complaints I'm reading.
Product or Service Mentioned: Ingo Money Check Deposit.
Reason of review: Bad quality.